Terms of service

Welcome to AlShahidSouq.com. By accessing our website or placing an order, you agree to comply with the terms outlined below. Please review them carefully before using our services.

1. Overview

This website is operated by AlShahidSouq. The terms “we,” “us,” and “our” refer to AlShahidSouq. By accessing our website or using any of our services, you accept these Terms of Service in full.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in Pakistan, UAE, or KSA

  • You agree not to use our site or products for illegal or unauthorized purposes

  • Violation of these terms may result in suspension or termination of your account

3. Product Information

  • We strive to provide accurate product descriptions, images, and pricing

  • Please note: product colors may vary slightly due to lighting or screen settings

  • We reserve the right to update, modify, or discontinue any product at any time without notice

4. Pricing & Payment

  • Prices are displayed in PKR, AED, or SAR, based on your location

  • Taxes or duties, if applicable, are included unless stated otherwise

  • We accept major credit/debit cards and trusted online payment gateways

  • Orders are confirmed only after successful payment processing

5. Shipping & Delivery

For complete details, refer to our [Shipping Policy].

  • Estimated delivery times are provided but may vary due to courier or external factors

  • Delays caused by customs, holidays, or service disruptions are beyond our control

6. Returns & Refunds

For full return instructions and eligibility, please read our [Return & Refund Policy].

  • Returns must be requested within 7 days of delivery

  • Refunds are processed once the returned product is received and inspected

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree to provide accurate, current, and complete information during registration

8. Third-Party Services

Our website may contain links to third-party services or tools.

  • AlShahidSouq is not responsible for the content, functionality, or policies of third-party websites

9. Intellectual Property

All content on AlShahidSouq.com—including text, logos, images, and designs—is the intellectual property of AlShahidSouq.

  • No content may be copied, reproduced, or distributed without written permission

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. The most current version will always be available on this page.

  • Continued use of the site indicates your acceptance of the updated terms

11. Contact Us

If you have questions about our Terms of Service:

📧 Email: alshahidsouqofficial@gmail.com
📍 We operate in: Pakistan, UAE & Saudi Arabia