Shipping policy

At AlShahidSouq, we are committed to delivering your orders quickly, safely, and reliably across Pakistan, the UAE, and Saudi Arabia. Here's everything you need to know about our shipping process:

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📦 Delivery Areas

We currently ship to:

• 🇵🇰 Pakistan

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🚚 Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays are processed on the next business day

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📍 Estimated Delivery Times

Note: Delivery times may vary depending on your city and courier service availability.

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💳 Shipping Charges

• Pakistan: PKR 250
   → Free shipping on orders over PKR 3,000

• UAE: AED 15
   → Free shipping on orders over AED 150

• KSA: SAR 20
   → Free shipping on orders over SAR 200

Shipping fees are automatically calculated at checkout based on your delivery address.

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🧾 Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number, so you can monitor your delivery in real-time.

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🛑 Shipping Delays & Exceptions

Although we strive for timely delivery, delays can occur due to:

• Customs clearance

• Weather conditions or public holidays

• Courier-related disruptions

We appreciate your patience and understanding in such cases.

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📨 Incorrect Address Policy

Please make sure your shipping address is complete and accurate when placing your order.
AlShahidSouq cannot be held responsible for delays or losses caused by incorrect address details.

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💬 Need Help?

Questions about shipping or your order status?

📧 Email: alshahidsouqofficial@gmail.com
📍 We serve customers in: Pakistan, UAE & Saudi Arabia